How much does counseling cost?
We charge a market rate for a 50-minute session, which is $125 - 150. We are committed to offering affordable counseling, so for those of you who need a discount, we offer options for reduced fees ranging from $85 to $95. Instead of using a traditional sliding-scale where clients prove their ability to pay, we use the honor system. You tell us what works for you and we believe you. You can trust us to tell you what works for us, as well. Because we need to keep the lights on and the counselors paid, we have a limited number of openings at each discounted level. You may indicate your ability to pay on the appointment request form. If you can not afford at least $85 every week for counseling, then our agency is not the best choice for you.
Do you take insurance?
We do not process any insurance, but your provider might reimburse you for services you receive here. If you need to use insurance, call your provider and ask about reimbursement. Many insurance companies will reimburse you some percentage of the money you spend on therapy. Call your insurance company to ask them how that works and if they will reimburse you for services provided by Therapy Austin counselors.
Do you see children or teens?
Because of the special environments needed for play therapy and due to the added out-of-session consultations required of child and adolescent therapists, our agency does not serve those populations. We encourage you to contact Austin Child Guidance Center if you need services for a minor under the age of 18.
Can I get free therapy?
You may be able to find free counseling services at some of the agencies who get funding from governmental entities. Therapy Austin does not get any outside funding and is not able to offer free counseling. If you can not afford at least $85 every week for counseling, then our agency is not the best choice for you.
Where are you located?
You are asking good questions. We have many office suites. Two are centrally located at Burnet Road and 51st Street. Our north office is at Steck and Shoal Creek. And, our temporary south home is at Banister and Hwy 71. A map and directions are shown on the Fees & Locations page.
What is sliding scale?
A standard sliding scale determines your fee depending on what your income is. We don't offer that. Instead we offer many low-fee spots, which we award based on availability and the honor system. If you say you can't afford full-fee, we believe you. You may choose a discounted fee of $95 or $85. Our low-fee spots are limited in number and are offered on a first-come, first-served basis.
What are your extended hours?
We have some early-bird counselors willing to see clients at 7am on weekdays. We also have night-owls who will schedule appointments as late as 9pm on weekdays. On the weekends, we offer sessions from 9am up to 8pm. When you fill out the request form, you can let us know what times work for you.
What can I expect in counseling?
We're going to send you back to this page for that one.
Who's running this place?
Therapy Austin was founded by two counselors who have been in private practice for years here. They are supported by a large Leadership Team.
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